IntRest Platform Services Agreement

1. Scope of Services

1.1. IntRest provides AI-powered food information and labeling services through its online application, enterprise APIs, and associated software integrations (collectively, the "Services").

1.2. Depending on the selected plan and supported market, the Services may include:

• Automated ingredient extraction and quantity estimation.
• Nutritional analysis based on food composition databases.
• Cooking-aware nutrient calculations incorporating yield and nutrient-retention factors.
• Allergen identification and dietary classification.
• Generation of nutrition information and food labeling outputs.
• Evaluation of nutrient content claims.
• Front-of-pack (FOP) and back-of-pack (BOP) labeling outputs.
• Integration with point-of-sale (POS) and other third-party platforms.
• API access for integration into external applications and business systems.

1.3. Available features, supported jurisdictions, usage limits, and technical capabilities may vary by subscription plan, integration, and service offering.

2. Account Registration and Access

2.1. To access certain Services, Customers must create an account and provide accurate, complete, and current information.

2.2. Individuals registering for an account must be at least 18 years old and legally authorized to accept this Agreement.

2.3. Customers are responsible for protecting account credentials and managing access granted to their employees, contractors, or authorized representatives.

2.4. Customers must promptly notify IntRest of suspected unauthorized access or security incidents affecting their accounts.

2.5. IntRest may suspend access when reasonably necessary to address account security threats, unauthorized activity, nonpayment, or material violations of this Agreement.

3. Food Data and Nutritional Analysis

3.1. Customers may provide food information through manual entry, document uploads, recipe submissions, API requests, or supported third-party integrations.

3.2. IntRest uses automated analysis and recognized food composition references, including sources such as USDA FoodData Central and the Canadian Nutrient File, to estimate nutritional values and generate related food information.

3.3. The Services may infer ingredients, ingredient quantities, preparation methods, and other characteristics when complete information is unavailable.

3.4. AI-generated results and nutritional calculations are estimates. Actual nutritional composition may vary depending on ingredients, suppliers, recipes, cooking conditions, serving sizes, and other relevant factors.

3.5. Customers are responsible for reviewing and correcting the source information and calculated results before using them for commercial, regulatory, or consumer-facing purposes.

4. Regulatory Compliance and Labeling

4.1. IntRest provides tools intended to assist Customers with food labeling and nutrition information workflows in supported jurisdictions, including Canada, the United States, Saudi Arabia, and the United Arab Emirates.

4.2. IntRest may incorporate regional food composition references, labeling formats, and regulatory requirements into its calculations and outputs.

4.3. Regulatory requirements differ by jurisdiction, food category, packaging type, marketing claim, and applicable exemptions.

4.4. IntRest does not guarantee that automatically generated labels, nutritional values, allergen declarations, or nutrient claims satisfy every applicable legal or regulatory requirement.

4.5. Customers retain responsibility for:

• Verifying ingredient lists, formulations, and quantities.
• Confirming nutritional values and serving sizes.
• Reviewing allergen information and potential cross-contact risks.
• Validating nutrient content claims and regulated statements.
• Ensuring labels meet the requirements of the markets where products are sold.
• Obtaining laboratory testing, professional review, or other verification when legally required or otherwise necessary.

4.6. The Services are intended to support, rather than replace, appropriate food safety, nutrition, and regulatory expertise.

5. POS and Third-Party Integrations

5.1. IntRest may integrate with POS systems, delivery platforms, and other external applications.

5.2. By connecting a third-party account, the Customer authorizes IntRest to access and process the data permitted by that connection for the purpose of providing the Services.

5.3. Where a supported integration permits data updates, IntRest may transmit nutritional or labeling information to the connected system in accordance with the Customer's authorized configuration and actions.

5.4. Customers remain responsible for maintaining appropriate permissions, reviewing transmitted information, and complying with applicable third-party terms.

5.5. IntRest is not responsible for third-party service interruptions, independent platform changes, or errors originating from external systems beyond its reasonable control.

6. Subscription Plans, Fees, and Payment

6.1. Certain Services are provided through subscription plans, usage-based pricing, enterprise agreements, or other commercial arrangements.

6.2. Applicable fees, billing periods, usage allowances, and available features will be specified in the selected plan, checkout process, order form, or separate written agreement.

6.3. By purchasing a paid Service, the Customer agrees to pay the applicable charges and authorizes payment through the designated billing method.

6.4. Applicable taxes may be charged in addition to the stated fees.

6.5. Any subscription renewal, cancellation, and refund conditions will be governed by the terms disclosed for the relevant plan or written agreement, together with applicable law.

6.6. IntRest may suspend or restrict paid Services if payment obligations remain outstanding, subject to applicable notice requirements and law.

6.7. Any material change to pricing for an existing subscription will be communicated in accordance with the applicable plan terms and legal requirements.

7. Customer Responsibilities and Acceptable Use

7.1. Customers agree to use the Services only for lawful business purposes.

7.2. Customers must not:

• Submit data they are not legally authorized to process or disclose.
• Attempt to gain unauthorized access to IntRest systems or other customer accounts.
• Interfere with platform operations or security controls.
• Reverse engineer, reproduce, or redistribute proprietary software except where permitted by applicable law or written authorization.
• Misrepresent automated outputs as independently laboratory-tested, professionally certified, or regulator-approved when they are not.
• Use the Services to facilitate fraudulent, misleading, or unlawful food labeling.

7.3. Customers are responsible for the accuracy and lawful use of the information they publish, including labels distributed to consumers or third-party platforms.

8. Intellectual Property and Customer Data

8.1. IntRest and its licensors retain ownership of the software, algorithms, models, interfaces, documentation, databases, and other proprietary technology underlying the Services.

8.2. Customers retain their rights and ownership interests in the recipes, ingredient lists, product information, and other materials they submit ("Customer Data").

8.3. Customers grant IntRest a limited right to process Customer Data as reasonably necessary to provide the Services, maintain their operation and security, and fulfill applicable legal obligations, or as otherwise agreed with the Customer.

8.4. Subject to this Agreement and applicable third-party rights, Customers may use the generated nutritional calculations, food information, and labeling outputs for their own lawful business purposes.

8.5. Access to generated outputs does not transfer ownership of IntRest's underlying software, models, databases, or proprietary processes.

8.6. If Customers provide suggestions or product feedback, IntRest may use that feedback to improve its Services without transferring ownership of Customer Data.

9. Confidentiality and Data Protection

9.1. Each party agrees to protect confidential business information received from the other party using reasonable care.

9.2. Confidential Information includes non-public technical, financial, operational, recipe, product, or commercial information that is designated confidential or would reasonably be understood to be confidential.

9.3. Confidential Information may be disclosed when reasonably necessary to provide the Services, to authorized service providers subject to appropriate obligations, or as required by applicable law.

9.4. Each party will comply with applicable privacy and data protection laws to the extent relevant to its responsibilities.

9.5. Personal information processed through the Services will be handled in accordance with applicable privacy notices and any separately agreed data protection terms.

9.6. The obligations in this section do not apply to information lawfully available to the public, independently developed without using confidential information, or lawfully obtained without confidentiality restrictions.

10. Service Availability and Modifications

10.1. IntRest aims to provide reliable and continuously improving Services but does not guarantee uninterrupted or error-free availability.

10.2. Features may be modified, updated, or temporarily restricted to address security, performance, technical, or regulatory requirements.

10.3. IntRest may add new capabilities, revise existing functionality, or discontinue features, subject to applicable contractual commitments and legal requirements.

10.4. Where reasonably practicable, IntRest will provide advance notice of material service changes affecting active customers.

11. Warranties and Disclaimers

11.1. To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.

11.2. IntRest disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, to the extent such disclaimers are permitted by law.

11.3. IntRest does not warrant that generated nutritional information, allergen analysis, dietary classifications, or regulatory labels will always be complete, accurate, or suitable for a particular purpose.

11.4. Customers acknowledge that automated analysis cannot replace appropriate verification of food formulations, regulatory requirements, and consumer safety information.

11.5. Nothing in this Agreement excludes warranties, rights, or remedies that cannot lawfully be excluded.

12. Limitation of Liability

12.1. To the maximum extent permitted by law, IntRest will not be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, business interruption, or loss of business opportunities, arising from the Services or this Agreement.

12.2. To the maximum extent permitted by applicable law, IntRest's aggregate liability arising out of or relating to this Agreement will not exceed the amounts paid by the Customer to IntRest during the six (6) months immediately preceding the event giving rise to the claim.

12.3. These limitations apply only to the extent permitted by applicable law and do not exclude liability that cannot legally be limited or excluded.

13. Term and Termination

13.1. This Agreement begins when the Customer accepts it or first accesses the applicable Services and continues until terminated.

13.2. Either party may terminate this Agreement by providing notice, subject to any outstanding subscription commitment, applicable written order, and legal requirements.

13.3. IntRest may suspend or terminate access if the Customer materially breaches this Agreement, fails to meet payment obligations, or engages in unlawful or harmful conduct.

13.4. Upon termination, the Customer's right to access the terminated Services ends, subject to any applicable contractual transition arrangements.

13.5. Outstanding payment obligations and provisions intended to survive termination, including intellectual property, confidentiality, disclaimers, and liability limitations, will remain effective to the extent applicable.

13.6. The handling and retention of Customer Data following termination will be subject to applicable privacy notices, contractual commitments, and legal requirements.

14. Changes to This Agreement

14.1. IntRest may revise this Agreement to reflect changes in its Services, applicable laws, or business operations.

14.2. The revised version will identify its effective date.

14.3. Where required by law or contract, IntRest will provide advance notice of material changes and obtain any necessary consent.

14.4. Continued use of the Services after a validly communicated amendment takes effect constitutes acceptance to the extent permitted by applicable law.

15. Governing Law

15.1. This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles.

15.2. Any dispute resolution or jurisdiction provisions agreed separately in a signed enterprise contract will take precedence to the extent they expressly conflict with this section.

16. General Provisions

16.1. Independent Parties: Nothing in this Agreement creates a legal partnership, joint venture, employment, or agency relationship between IntRest and the Customer.

16.2. Entire Agreement: This Agreement, together with applicable order forms and expressly incorporated terms, represents the agreement between the parties concerning the Services.

16.3. Severability: If any provision is held invalid or unenforceable, the remaining provisions will remain effective.

16.4. Assignment: Customers may not assign this Agreement without IntRest's prior written consent. IntRest may assign it in connection with a corporate reorganization, merger, or sale of relevant business assets, subject to applicable law and contractual restrictions.

16.5. Notices: Contractual notices must be provided in writing using the contact information supplied by the parties.

17. Contact Information

For questions concerning this Agreement or the IntRest Services, please contact:

Mindlab Inc. (IntRest)

Ontario, Canada

Email: admin@intrest.ca

Website: https://intrest.ca

Contact: https://intrest.ca/contact-us